Once your order has been shipped, you will be emailed a shipping confirmation email with a tracking link to stay updated on your order status! (Check your spam folder if you have not received this email.)

For more visibility on your order(s) you can create an account HERE:

1. Create an Adventure Challenge account by clicking "Sign Up." Be sure to use the same email you purchased with. 

2. Activate your account through the confirmation email that is sent after you sign up.

3. You will then enter the “Home Page” screen that will show you past orders, tracking information, and the addresses you have shipped to. 

To view your tracking without a login, click the chat icon on our website, and choose "Track An Order". From there you can enter your email and order number to get the latest update from the carrier if your order has been shipped.

Please note: If you purchase a pre-ordered item your ENTIRE order will ship when the out-of-stock item has arrived to our warehouse. The posted time frames are estimates and subject to carrier delays.

If the item(s) are in stock, your order will typically ship out in 1-2 business days.

All shipping timeframes below are estimates given to us by the carriers and are subject to change due to delays.

Shipping Time Frame EstimatesGround/USPSMI:Expected 4-10 business days transit
Standard/Priority:Expected 3-7 business days transit
Express:Expected 2-4 business days transit (not available for Signature Cameras or all shipping locations)
2-Day Shipping:Expected 1-3 business days transit (one day for processing and up to 2 days for shipping)
International:Expected 7-30 business days transit.

You will receive an email with tracking information as soon as your order ships out.

Please note: The Adventure Challenge is not responsible for weather or mail carrier delays once your package has left our warehouse. Shipping costs and timeframes vary according to items and location. If your order contains a pre-ordered item, your entire order will ship when that item(s) is back in stock. Shipping timeframes to Alaska and Hawaii are often longer than the options listed at checkout.

Lost orders are just the worst! Don’t worry, we won’t leave you hanging.

If the carrier hasn’t updated your tracking info, sometimes it’s just because the tracking scans are delayed. Carriers do not always scan packages initially when they're collected from our warehouse but usually are scanned once they get to the first distribution center. At times, shipments will suddenly resurface in transit, be out for delivery, or even be delivered.

We are unable to file a “lost in transit” claim until a certain number of days have passed without an update on the tracking information. 15 days with no updates on domestic US orders and 20 days with no updates for international and APO/FPO/DPO addresses. Thankfully, packages often suddenly resurface long before this time expires and we are able to resolve these issues sooner.

Our lost in transit policy for 2 Day Shipping is if there is no tracking update for 7 business days, we will consider the item lost and can create a new order on your behalf.  

Please note: After 45 days we are no longer able to file a claim for a lost order. Because of this, we will not be able to refund you for the lost item but can either issue you store credit or a replacement order up to 60 days after the last tracking update.  If you have not reached out to file a lost claim before the 60 days, you will not be eligible for replacement as we have no way of verifying with the carrier that the order has been lost since most carriers will reset their tracking links after a couple of months.