FAQ

The Adventure Challenge wants to help you have the best experience possible. 
Below is our FAQ to help you with any questions you may have.

We suggest using a credit/debit card to scratch off the adventures. Make sure to scratch slowly and light at first! Avoid using a coin as the ridges may ruin the material.

You may be stuck with your significant other but not with us. If you’re having regrets, no hard feelings! We offer a 30-day customer satisfaction money-back guarantee.

All orders will process in 1-3 business days from when you order and be in your hands 3-10 business days later, unless you purchase one of our expedited shipping options. All shipping options available in your region will appear at checkout. 

Currently all products are produced and ready to ship. 

International orders can be expected to add on an additional 8-10 business days to all domestic shipping estimates. (7-30 Business days total.)

COVID UPDATE:Please allow an additional 1-2 business days to allow for possible COVID-19 related delays.

We do ship internationally. All shipping options available in your region will appear at checkout! All of the shipping time estimates are based on US Domestic rates, so we recommend adding 1-2 weeks for ground shipping estimates to determine when you should expect your package. We will also e-mail you when your order ships so you will be able to track it easily.

The cost of shipping, taxes, and the product are calculated in USD, so we recommend and converting it into your local currency to see how much it will actually cost you. International shipping is typically around $30-$35 USD.

Additionally, we have noticed that some countries and regions charge a customs or duty fee. Most do not, but it’s good to check before ordering so that you do not pay more than you expect. These vary from region to region, are unpredictable, and are charged to you from your local post/customs office. We recommend reaching out to them or your local post office to see how much your customs fee will be (if applicable). The Adventure Challenge can not refund or reimburse customs fees.

COVID UPDATE: Please reach out to your local post office to see if your country is currently accepting shipments from the United States and what the protocols and additional screenings are in place that may cause a temporary hold or delay on your package. We have seen an additional 2-3 weeks added to shipping due to these delays, so you may want to check first with your customs and postal service to see what their current COVID regulations are. We have seen packages returned to us from countries that are temporarily not receiving packages from the United States.

Our products are imagined and dreamed up here in Redding, CA while the books are assembled overseas. 

Absolutely! We partner with platforms such as Apple Pay, Google Pay, and AfterPay, as well as many other payment options. We chose the methods you love to ensure the safest, most secure shopping experience.

There are 50 fun and unique adventures in each edition. These challenges can be completed in any town/city, and can be modified to fit your needs. 

You should have received a confirmation email shortly after purchase. If this is not the case, please contact customer support at support@theadventurechallenge.com.

We have placed icons beside each challenge so that you can plan and prepare for the adventure ahead! Any date with the baby icon will indicate a babysitter will be needed.

No! All of the dates fall into different categories. Feel free to choose a date based on how you feel in the moment!

Of course! We believe that adventure is not based on our abilities, but only limited by our imagination. All of our challenges can be easily modified to suit your needs!

We currently offer our products only in English. 

Our Adventure Challenge books are not country/region specific, and can be completed anywhere! The only exception is that each challenge has an estimated cost range which is listed in USD (as we're a US based company).